Our Policies

No appointments are required Monday thru Friday. You’re welcome to call ahead to ask how busy we are before you come.

Appointments are required on Saturday. Just give us a call – we’ll be happy to reserve a time for you and your pet.

For everyone's safety (pets and people alike!), all dogs must be on a leash while in the clinic, and all cats should be in a cat carrier.

Vaccinations may only be administered after a physical exam by one of our veterinarians. This is crucial to ensure that your pet is healthy enough to receive vaccine, and lets us confirm that no other health issues require attention.

We require full payment at the time services are rendered. For your convenience, we accept Visa, Mastercard, American Express, Discover, cash and personal checks.

We do not provide overnight staff on premises. In the event that we believe your pet needs 24-hour care, or if you want your pet to have overnight observation, we are happy to refer you to a 24-hour facility.

Emergency After-Hours Treatment Info

Emergency After-Hours Treatment

The Emergency Animal Clinic is the only emergency clinic that provides us with detailed, complete records of your pet’s treatment.

This continuity of care is critical.