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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  2. Collect any necessary stool or urine samples if requested.
  3. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  4. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

No appointments are required Monday thru Friday. You’re welcome to call ahead to ask how busy we are before you come. Appointments are required on Saturday. Just give us a call – we’ll be happy to reserve a time for you and your pet.

Please arrive 5 minutes prior to your pet's appointment for check-in.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Additional Policies

Vaccinations may only be administered after a physical exam by one of our veterinarians. This is crucial to ensure that your pet is healthy enough to receive vaccine, and lets us confirm that no other health issues require attention.

We do not provide overnight staff on premises. In the event that we believe your pet needs 24-hour care, or if you want your pet to have overnight observation, we are happy to refer you to a 24-hour facility.

Looking for Veterinary Care?

Call us now to learn more or walk right in!

(214) 361-2834

"Great staff and from the moment you walk in your pets and yourself are treated like family."

U. C.

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